What is your return policy?

We accept returns for a refund on orders within 14 days of delivery. All returned items must be in new, unused condition and in their original, intact packaging — including apparel and accessories.

Please note: we can only accept returns for items purchased directly from on-ksa.com.

To submit a return request, log into your account and go to your order history, or enter your order number and the email address used to place the order on our Returns page.

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